1367 E 6th Ave E
Denver, CO 80218
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(720) 534-2828 | |
https://elementsmassage.com/cherry-creek-west |
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Services: Massage
Cost: $$$$
Users with 5 stars |
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(1) |
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Users with 2 stars |
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(1) |
Users with 1 stars |
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(6) |
Reviews/Comments |
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0 stars if I could. I had multiple issues with being rescheduled after having my appointments in the systems two months in advance. And the rescheduling would occur within 24hrs of the appointments.
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So...If you buy a "membership" you are pretty much signing on for life.
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Because I called to cancel at 23.5 hours prior to my appointment, not 24 hours in advance they are still charging me. I find this to be simply bad business. In addition to that the facilities are pretty disappointing.
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This is the 3rd time they canceled on me the day of. Even when I go out of my way to book months in advance, they STILL cancel on me. So annoyed that I'm ENDING my membership. What's the point of making an appointment if they always tell me to reschedule.
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They cancelled two appointments in a row with me day of, then the manager copped an attitude with me when I wanted to cancel. Extremely unprofessional.
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Unfortunately this location has experienced a tremendous amount of turnover and has lost their best staff. This leads to below average experiences.
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OK, they make this really confusing so let me break it down for you:
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Care Provider: Laina
Laina takes very good care of me. She is very intuitive and pays close attention to my needs. She asks all the right questions and makes me feel very comfortable and safe.
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